HOME CARE in Havering

At Certified Care, we offer a full range of services, including:

•Personal care (e.g., bathing, dressing, medication assistance)

•Companionship

•Dementia and Alzheimer’s care

•Live-in care and hourly visits

•Respite care for family carers

Our personalised care plans ensure that every client receives the support they need, tailored to their unique preferences and requirements.

Learn more about our personalised care services here.

Yes, all our carers are highly trained, certified professionals who are passionate about providing exceptional care. Each carer undergoes:

•Rigorous background checks

•Comprehensive training programs

•Regular skill updates

We guarantee you’re in safe, experienced hands.

The cost of home care depends entirely on the level of support required. Hourly domiciliary care is priced differently than round-the-clock live-in care. Because every family’s needs are unique, Certified Care offers a free, no-obligation assessment within 24 to 48 hours to determine your exact requirements and provide a clear, transparent cost estimate.

Contact us for a free consultation to understand your options.

Yes, we match you with a carer who aligns with your preferences, values, and personality. Building a trusting and comfortable relationship is at the heart of our service.

We prioritize continuity of care because we know that building trust and a strong relationship with your carer is vital. While we cannot guarantee a single carer 365 days a year due to holidays and off-days, we strive to introduce a small, dedicated team of familiar faces to your care routine, ensuring you always feel comfortable and secure.

Yes, Certified Care is fully regulated by the Care Quality Commission (CQC), the independent regulator of health and social care in England. We are proud to have been awarded an overall rating of ‘Good’ on our most recent inspection, demonstrating our commitment to providing safe, effective, and compassionate care.

Absolutely. Our expert carers are trained to support clients with conditions such as:

•Dementia and Alzheimer’s

•Parkinson’s

•Mobility challenges

•Post-surgical recovery

We design personalised care plans to cater to each client’s unique health needs.

We understand that care needs can arise suddenly due to hospital discharges or unforeseen circumstances. Certified Care acts swiftly. We aim to conduct a comprehensive home assessment within 24 to 48 hours of your initial inquiry. Once the assessment is complete and a care plan is agreed upon, care can often commence immediately.

Contact us today to arrange care in as little as 48 hours.

We use an innovative care management system that allows family members to:

•Track carer visits

•View real-time care notes

•Communicate with our team anytime

This ensures complete transparency and peace of mind for families.

Your satisfaction is our priority. If you’re ever dissatisfied, let us know. We’ll address your concerns promptly, adjust the care plan, or assign a new carer to meet your expectations.

Certified Care is trusted by families across the UK for our:

•Compassionate, highly trained carers

•Personalised care plans tailored to individual needs

•Transparent pricing and guidance on funding options

•Cutting-edge technology for real-time updates and communication

•Commitment to quality care regulated by the CQC

We don’t just provide care – we create peace of mind.

Discover why families trust Certified Care.

Yes. Our care team receives specialized training to support individuals living with dementia or Alzheimer’s disease. We focus on person-centered care, establishing stable routines, providing cognitive stimulation, and ensuring a safe home environment to help manage the complex challenges associated with memory loss.

Starting the process is simple and completely free of charge. You can call our team directly at 01708 918910 or use the contact form on our website. We will listen to your current situation and schedule a free home assessment at your convenience. During this visit, we will discuss your family member’s needs, answer all your questions, and outline the next steps for creating a personalized care plan.

Domiciliary care (or hourly visiting care) involves a professional carer visiting your own home to assist with specific daily tasks like personal hygiene, medication management, or meal preparation. Supported Living is designed for individuals (often younger adults with disabilities) who need help to live independently in their own tenancy or shared accommodation, focusing on developing life skills alongside providing care.