May 18, 2026
Does limiting fluids stop elderly incontinence? Actually, it worsens it. Learn the ‘Incontinence Paradox’ and get expert advice from Certified Care in Havering.
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HOME CARE in Havering
Domiciliary Care Services delivered with: COMPASSION RELIABILITY EXCELLENCE
Serving Hornchurch, Upminster, Romford, Rainham & our neighbouring communities. We deliver compassionate care in the comfort and safety of your home.
Ready to find the right care?
Let our experienced Team help you understand your options.
There's no cost and no obligation.
Just a helpful conversation.
Our domiciliary Care services
Care Options Built on Compassion and Excellence
Live-in Care
Your carer providing around-the-clock support in the comfort of your home.
Overnight Care
Provides comfort and safety - support is always available during the night.
Hourly Care
Flexible, tailored support for you or a loved one, exactly when you need it.
Respite Care
Offers support when your usual carer need time off or goes on holiday.
We offer free home care assessment within 24 to 48 hours
Read our latest blog post
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May 4, 2026
Incontinence is a hidden struggle for many in Hornchurch, but it doesn’t have to mean a loss of dignity. From NHS resources at Queen’s Hospital to expert skin care routines, discover how Certified Care supports families across Havering.
April 6, 2026
Introducing care into a loved one’s home is a deeply emotional milestone that often brings a hidden sense of anxiety. Whether it’s the fear of losing independence or the worry of a stranger in the home, “care anxiety” is a natural hurdle for many families in Hornchurch and Romford. Discover how to navigate this transition with empathy, from starting with gentle trial periods to fostering “we-centered” conversations that keep your loved one in the driver’s seat.
Frequently Asked Questions (FAQs)
What types of care services does Certified Care provide?
At Certified Care, we offer a full range of services, including:
•Personal care (e.g., bathing, dressing, medication assistance)
•Companionship
•Dementia and Alzheimer’s care
•Live-in care and hourly visits
•Respite care for family carers
Our personalised care plans ensure that every client receives the support they need, tailored to their unique preferences and requirements.
Learn more about our personalised care services here.
Are Certified Care’s carers trained and qualified?
Yes, all our carers are highly trained, certified professionals who are passionate about providing exceptional care. Each carer undergoes:
•Rigorous background checks
•Comprehensive training programs
•Regular skill updates
We guarantee you’re in safe, experienced hands.
How much does home care cost in Havering, Hornchurch, or Romford?
The cost of home care depends entirely on the level of support required. Hourly domiciliary care is priced differently than round-the-clock live-in care. Because every family’s needs are unique, Certified Care offers a free, no-obligation assessment within 24 to 48 hours to determine your exact requirements and provide a clear, transparent cost estimate.
Contact us for a free consultation to understand your options.
Can I choose my carer?
Yes, we match you with a carer who aligns with your preferences, values, and personality. Building a trusting and comfortable relationship is at the heart of our service.
Will I have the same carer visiting me every day?
We prioritize continuity of care because we know that building trust and a strong relationship with your carer is vital. While we cannot guarantee a single carer 365 days a year due to holidays and off-days, we strive to introduce a small, dedicated team of familiar faces to your care routine, ensuring you always feel comfortable and secure.
Is Certified Care regulated by the Care Quality Commission (CQC)?
Yes, Certified Care is fully regulated by the Care Quality Commission (CQC), the independent regulator of health and social care in England. We are proud to have been awarded an overall rating of ‘Good’ on our most recent inspection, demonstrating our commitment to providing safe, effective, and compassionate care.
Do you provide care for specific health conditions?
Absolutely. Our expert carers are trained to support clients with conditions such as:
•Dementia and Alzheimer’s
•Parkinson’s
•Mobility challenges
•Post-surgical recovery
We design personalised care plans to cater to each client’s unique health needs.
How quickly can live-in care or respite care be arranged?
We understand that care needs can arise suddenly due to hospital discharges or unforeseen circumstances. Certified Care acts swiftly. We aim to conduct a comprehensive home assessment within 24 to 48 hours of your initial inquiry. Once the assessment is complete and a care plan is agreed upon, care can often commence immediately.
Contact us today to arrange care in as little as 48 hours.
How do family members stay updated about care?
We use an innovative care management system that allows family members to:
•Track carer visits
•View real-time care notes
•Communicate with our team anytime
This ensures complete transparency and peace of mind for families.
What if I’m unhappy with the service or carer?
Your satisfaction is our priority. If you’re ever dissatisfied, let us know. We’ll address your concerns promptly, adjust the care plan, or assign a new carer to meet your expectations.
Why choose Certified Care?
Certified Care is trusted by families across the UK for our:
•Compassionate, highly trained carers
•Personalised care plans tailored to individual needs
•Transparent pricing and guidance on funding options
•Cutting-edge technology for real-time updates and communication
•Commitment to quality care regulated by the CQC
We don’t just provide care – we create peace of mind.
Do your carers help with dementia or Alzheimer's?
Yes. Our care team receives specialized training to support individuals living with dementia or Alzheimer’s disease. We focus on person-centered care, establishing stable routines, providing cognitive stimulation, and ensuring a safe home environment to help manage the complex challenges associated with memory loss.
How do I start the process of arranging care for a family member?
Starting the process is simple and completely free of charge. You can call our team directly at 01708 918910 or use the contact form on our website. We will listen to your current situation and schedule a free home assessment at your convenience. During this visit, we will discuss your family member’s needs, answer all your questions, and outline the next steps for creating a personalized care plan.
What is the difference between Domiciliary Care and Supported Living?
Domiciliary care (or hourly visiting care) involves a professional carer visiting your own home to assist with specific daily tasks like personal hygiene, medication management, or meal preparation. Supported Living is designed for individuals (often younger adults with disabilities) who need help to live independently in their own tenancy or shared accommodation, focusing on developing life skills alongside providing care.
