We are a dedicated provider of domiciliary care and supported living services.

We offer tailored care solutions to private clients and those referred by social services. Our expertise spans a wide range of home care services, prioritizing independence, dignity, and personalized support for every individual.

OUR SERVICES

We provide flexible, personalized care services to ensure you feel safe, valued, and supported in your home.
We cover the London Borough of Havering, Barking and Dagenham, Brentwood and surrounding areas.

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Domiciliary Care Services

certified care

Supported Living Services

Get a free care assessment within 24 to 48 hours

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why choose us

Personalised & Reliable Care

Choose from our Compassionate Carers: Trained, professional, and kind- hearted staff. Your regular carers will build a strong, therapeutic connection with you, ensuring your care is perfectly tailored to your unique needs.

Flexible Care Options

Your Care, Your Choice: From short visits, long sits during the day to overnight care and support, or 24-Hour/Live-in Care and support, choose flexible care arrangements adaptable to your diverse needs.

Dedicated Senior Team

Care Assessment within 24 – 48 hours: Receive prompt home visits and complimentary care assessments from our dedicated Senior and Care Manager Team, offering expertise and assurance in your care journey.

Digital Care Management Technology

Digital Care Management Technology Real-time Access to your Care Records: empowers you to stay informed and in control of your care. With instant updates, monitoring, and transparent communication, it ensures safety, reliability, and peace of mind for you.

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Frequently Asked Questions (FAQs)

What types of care services does Certified Care provide?

At Certified Care, we offer a full range of services, including:

•Personal care (e.g., bathing, dressing, medication assistance)

•Companionship

•Dementia and Alzheimer’s care

•Live-in care and hourly visits

•Respite care for family carers

Our personalised care plans ensure that every client receives the support they need, tailored to their unique preferences and requirements.

Learn more about our personalised care services here.

Are Certified Care’s carers trained and qualified?

Yes, all our carers are highly trained, certified professionals who are passionate about providing exceptional care. Each carer undergoes:

•Rigorous background checks

•Comprehensive training programs

•Regular skill updates

We guarantee you’re in safe, experienced hands.

How much does care cost? Are there funding options?

We believe in clear and competitive pricing. Our care plans are fully tailored to your needs, and we provide a transparent breakdown of costs during your consultation.

For those eligible, we also guide you through funding options like:

•Local council support

•Government benefits (e.g., Attendance Allowance)

Contact us for a free consultation to understand your options.

Can I choose my carer?

Yes, we match you with a carer who aligns with your preferences, values, and personality. Building a trusting and comfortable relationship is at the heart of our service.

Is Certified Care regulated by the Care Quality Commission (CQC)?

Yes, Certified Care is fully regulated and rated by the Care Quality Commission (CQC), ensuring our services meet the highest standards of safety, quality, and reliability.

Do you provide care for specific health conditions?

Absolutely. Our expert carers are trained to support clients with conditions such as:

•Dementia and Alzheimer’s

•Parkinson’s

•Mobility challenges

•Post-surgical recovery

We design personalised care plans to cater to each client’s unique health needs.

How quickly can care services start?

We understand the urgency of care needs. Our team can usually start services within 48 hours of your first contact, following a thorough needs assessment.

Contact us today to arrange care in as little as 48 hours.

How do family members stay updated about care?

We use an innovative care management system that allows family members to:

•Track carer visits

•View real-time care notes

•Communicate with our team anytime

This ensures complete transparency and peace of mind for families.

What if I’m unhappy with the service or carer?

Your satisfaction is our priority. If you’re ever dissatisfied, let us know. We’ll address your concerns promptly, adjust the care plan, or assign a new carer to meet your expectations.

Why choose Certified Care?

Certified Care is trusted by families across the UK for our:

•Compassionate, highly trained carers

•Personalised care plans tailored to individual needs

•Transparent pricing and guidance on funding options

•Cutting-edge technology for real-time updates and communication

•Commitment to quality care regulated by the CQC

We don’t just provide care – we create peace of mind.

Discover why families trust Certified Care.

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