ABOUT us

OUR ETHOS

Care That Comes from the Heart

With our strong roots in nursing and social work, caring isn’t just a service—it’s personal.At Certified Care, we understand the importance of staying in the comfort of your own home while receiving the support you need to maintain independence and well-being.We bring a deep understanding of what exceptional care looks like and strive daily to ensure you and your loved ones receive nothing but the best.

Mission Statement

To deliver compassionate, bespoke, and professional home care services that empower independence, uphold dignity, and prioritize the unique needs of every client.

Vision Statement

To set the standard for exceptional home care by fostering trust, respect, and innovation—ensuring every client feels valued, supported, and safe in their own home.

Compassion

Delivering care with kindness and understanding

Accountability

Providing consistent and reliable support you can depend on.

Respect

Prioritising your choices, dignity, and individuality.

Excellence

Striving to exceed expectations every day.

why choose us

Personalised & Reliable Care

Choose from our Compassionate Carers: Trained, professional, and kind- hearted staff. Your regular carers will build a strong, therapeutic connection with you, ensuring your care is perfectly tailored to your unique needs.

Flexible Care Options

Your Care, Your Choice: From short visits, long sits during the day to overnight care and support, or 24-Hour/Live-in Care and support, choose flexible care arrangements adaptable to your diverse needs.

Dedicated Senior Team

Care Assessment within 24 – 48 hours: Receive prompt home visits and complimentary care assessments from our dedicated Senior and Care Manager Team, offering expertise and assurance in your care journey.

Digital Care Management Technology

Digital Care Management Technology Real-time Access to your Care Records: empowers you to stay informed and in control of your care. With instant updates, monitoring, and transparent communication, it ensures safety, reliability, and peace of mind for you.