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OUR SUPPORT TEAM
Certified care services
Our support team
Each staff are thoroughly vetted with Enhanced DBS checks, references, and comprehensive training to ensure they deliver support to the required standard
Thorough Carer Vetting for Quality Support
Thorough Carer Vetting for Quality Support At Certified Care, we are committed to providing exceptional care and support by ensuring every staff is thoroughly vetted before joining our team. Our recruitment process includes an Enhanced DBS check, which screens for any criminal history, ensuring the safety and well-being of those in our care. We also require detailed reference checks to confirm each staff’s professional experience and suitability for the role.
Comprehensive Training for Excellence
Once selected, all staff undergo a rigorous training program designed to meet high industry standards. This training includes both theoretical and practical components, equipping staff with the skills necessary to provide quality, compassionate support. Additionally, our staff receive regular supervision and ongoing professional development to ensure they remain up-to-date with best practices and can deliver the highest standard of care.
Ongoing Monitoring and Support
To maintain these high standards, our staff are continually supported through feedback mechanisms, client reviews, and performance evaluations. This approach ensures they not only meet but exceed the expectations of our clients, delivering care that is respectful, safe, and tailored to each individual’s needs. Through this robust process, we guarantee our staff are well-equipped to provide exceptional care, fostering trust and confidence among those we support.
Our Rigorous Recruitment Process
At Certified Care, we prioritize hiring only the most qualified and compassionate Staff. Every candidate undergoes a meticulous screening process to ensure they meet our exceptional standards.
Face-to-Face Interview
A comprehensive discussion to assess communication skills, work ethic, and values alignment
Skills Verification
Ensuring each candidate has the necessary expertise and competencies for caregiving.
Reference Checks
Professional and personal references are reviewed to validate experience and character.
Criminal Record Checks
Enhanced DBS screening to ensure the safety of our clients.
Eligibility Verification
Confirming employment eligibility and legal documentation.
Employment and Education History
A thorough review of past work and academic qualifications.
Mandatory Training
Completion of industry-required training, including safeguarding, health, and safety.
